Refund policy

We offer a 100% satisfaction guarantee on all of our products. If you are not completely satisfied with your purchase for any reason, you may return it for a full refund within 30 days of the purchase date.

To request a refund, please contact us at connect@CatalystMovies.com and include your order number and reason. Upon approval, we will process your refund within 24 hours of receiving your request.

Refund Exceptions

The following items are not eligible for a refund:


Movie Event already took place

Digital downloads
Gift certificates
Products that have been used or damaged